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Andrew SmithSolutions

Independent product & systems practice

You already know how the business should work.

I build the system that makes it work that way.

Customer-facing websites, internal tools, integrations and automation for owner-led companies — designed around the real operation instead of forced into somebody else's template.

  • 01

    Customer-facing systems

  • 02

    Internal operations

  • 03

    Integrations

  • 04

    Data and automation

The problem

Most small businesses do not have a software problem. They have five tools that each know part of the truth.

The booking system knows the calendar. The processor knows the money. A spreadsheet knows the packages. Nothing knows all of it, so the owner becomes the integration layer — reconciling by hand, holding the state in their head, and staying the bottleneck the business cannot grow past.

Off-the-shelf platforms answer this by asking you to run the business their way. That works right up until the part of your operation that actually makes you money is the part that does not fit the template.

I build the missing layer instead — the one shaped like your business.

How I work

Three commitments

  1. 01

    Sit with the actual operation

    Before anything gets built I want to see how the work really moves — including the spreadsheet nobody mentions and the step that only happens because one person remembers to do it.

  2. 02

    Build the smallest system that holds

    The goal is the least software that solves the problem completely. Every feature that is not needed is one more thing to maintain, explain and eventually replace.

  3. 03

    Hand it over so it stays yours

    You get the code, the accounts and a system you can operate without me. I would rather be called back for the next thing than be a dependency on this one.

Next step

Tell me where the business is losing time.

No pitch deck and no discovery-call funnel. Describe the bottleneck and I will tell you plainly whether it is worth building something for, and roughly what that would take.